blogfeld: How to Use a Microsoft Fingerprint Reader in Windows 7 (DigitalPersona Password Manager)

Monday, October 26, 2009

How to Use a Microsoft Fingerprint Reader in Windows 7 (DigitalPersona Password Manager)

If you have a Microsoft Fingerprint Reader, Microsoft will tell you that it won't work with Windows 7. If you try to install the driver software anyway, Windows blocks it for "compatibility reasons." However, using the instructions in this post, you can install the software and use the fingerprint reader successfully in Windows 7 (32-bit edition only).

No one expects ancient devices to be supported by a manufacturer for eternity, but it's frustrating when Microsoft discontinues support for using its own devices with its own software. A cynic might speculate that Microsoft is trying to cut corners on support costs and force users to buy new hardware with a policy of planned obsolescense. Based on how well the fingerprint reader works in Windows 7 despite Microsoft's insistence, there's certainly evidence for that perspective.

Prerequisites

There are lots of fingerprint reader devices and different versions of Windows. This article refers only to the following hardware and software combination:

Microsoft USB Fingerprint Reader (pictured)

And possibly certain keyboards and mice with an integrated fingerprint reader, like the Microsoft Optical Desktop with Fingerprint Reader
Note: These products have been discontinued

Microsoft Windows 7 (32-bit version)

These instructions refer to the retail ("RTM") version of Windows 7
These instructions assume a "clean install" of Windows 7. If you upgraded a Windows Vista installation that already contained the DigitalPersona software, users have reported that the fingerprint reader should continue working without any extra steps.
Some earlier prerelease versions of Windows 7 did not require these extra steps to install the driver software
These instructions will not work with the 64-bit version of Windows 7

Other similar fingerprint readers, like those built in to HP laptops, use different driver software and will not work with these instructions. This post refers only to Microsoft-branded devices.

Instructions

Follow the steps below to install the Fingerprint Reader driver software on Windows 7 (32-bit).

Step 1. Download DigitalPersona Password Manager 2.0.1

Follow any of the download links below. I am including multiple links in case Microsoft removes the installer in the future (since the product itself has been discontinued).

DPPM_201_ENG.exe (Download site #1 - Microsoft)
DPPM_201_ENG.exe (Download site #2 - Fileforum)

Step 2. Run the installer (DPPM_201_ENG.exe)

Now run the installer you downloaded from within Windows 7. You'll get an error message from the "Program Compatibility Assistant" (PCA), similar to this one:

Click "Cancel". We're going to have to bypass the PCA to get this installer to run.

Step 3. Bypass PCA

We're going to disguise the identity of the installer so the PCA will allow it to run. How does Windows know in advance which programs might be incompatible? It contains a hard-coded list of ID numbers for programs that Microsoft or another manufacturer has flagged as potentially dangerous (either to your computer or to the company's profit margin). We can't modify that hard-coded list, but we can change the ID number that the installer reports to Windows.

i. Find and copy the installer MSI file

When you ran the DigitalPersona installer -- even though it did not fully launch -- it extracted another install file to your computer. The other install file is called WIS73ECBBAB86D84A32854CDCAF90E63AFE_2_0_1.MSI and is found in the C:\Program Files\Common Files\Wise Installation Wizard folder. Locate the MSI file on your computer and copy it to your desktop (or another folder of your choice). You will be modifying this duplicate copy.

ii. Download and install Microsoft's Orca utility

Orca is a free utility distributed by Microsoft to make changes to MSI installer files. It's included as part of the Microsoft Windows SDK. Since the SDK is a huge download, it's easier to download Orca alone from one of these sources:

orca.msi (Download site #1 - Technipages)
orca.msi (Download site #2 - brentnorris.net)
orca.msi (Download site #3 - Colligo)

After downloading, double-click orca.msi to install Orca. If you prefer, you can also use an equivalent third-party tool like InstEd. However, the instructions that follow relate to Orca.

iii. Modify the MSI installer file with Orca

Find the Orca program in your Start menu and run the program. In Orca, open the duplicate copy you made of the DigitalPersona MSI installer file (the one with the really long filename, not the orca.msi file). It will look like this:

Find and click on the "Property" table in the left-hand Tables list, then locate the "ProductCode" property in the right-hand Property list. The current value should be a long string of numbers and letters as shown in the picture above. Double-click the value for the ProductCode property to edit it. Change the last letter "E" to the letter "F" and hit Enter, so that the ProductCode now looks like this: {73ECBBAB-86D8-4A32-854C-DCAF90E63AFF}

Save the file in Orca and close Orca. If you don't close Orca, you will not be able to proceed. That's all that is required; now that the installer has a slightly different product code, it will no longer match Windows' blacklist of dangerous programs.

iv. Open the modified MSI installer file

Now find the DigitalPersona MSI installer file you just modified on your computer and double-click it to open it. You should no longer receive a PCA error box. If you did, make sure you have closed Orca, make sure you are trying to run the correct file and double-check that you've completed these steps correctly.

Step 4. Complete the DigitalPersona installation

If you've followed the steps above, your DigitalPersona installer is now running. Make sure your fingerprint reader is plugged in. Click "Next" to proceed through the installation, but when you reach the last step, do not click Finish. Leave the installer running and do the following:

Browse to the following folder in Windows Explorer: C:\Program Files\DigitalPersona\Bin
Right-click DPAgnt.exe and open "Properties"
Open the "Compatibility" tab
Click "Change settings for all users"
Under "Compatibility mode", check "Run this program in compatibility mode for" and choose "Windows Vista"
- There are 3 similar compatibility options listed: "Windows Vista", "Windows Vista (Service Pack 1)" and "Windows Vista (Service Pack 2)". I used the regular "Windows Vista" option.
Under "Privilege Level", check "Run this program as an administrator"
Click OK to close the "Compatibility for all users" box
Click OK to close the Properties box
Repeat these steps for each of the other EXE files in the same folder:
- DPConsol.exe
- DPExpImp.exe
- DpFpLogonManager.exe
- DpHost.exe
- DPRunDll.exe
- DPWinLct.exe

Now return to the installer and click the Finish button. The installer will ask to restart your computer; go ahead and allow it to restart Windows.

Step 5. Make some post-install changes

Once Windows restarts, browse back to the C:\Program Files\DigitalPersona\Bin folder in Windows Explorer. Right-click DPAgnt.exe and open "Properties" to the "Compatibility" tab once more. Click "Change settings for all users" and under "Privilege Level", uncheck "Run this program as an administrator". Click OK to close the "Compatibility for all users" box and OK again to close the Properties box. Make the same change to DPConsol.exe in the same folder.

Now restart Windows again, or just log out and log back in if you prefer.

Step 6. Complete the fingerprint reader setup

When Windows starts back up, the fingerprint reader initial setup window should appear automatically. Follow the instructions to set up your Windows logon password, fingerprints, and so on. You should now be able to use the fingerprint reader normally to log in to Windows and automatically enter other passwords in Windows 7.

Acknowledgements

The necessary file permissions were first discovered and documented by Saulo Castelo Sampaio and Dav at SevenForums.com.

Microsoft Fingerprint Readers and 64-bit Windows

Microsoft first fell short in its support of the fingerprint reader when it promised drivers for Windows Vista 64-bit, then failed to deliver them. The company eventually acknowledged its broken promise by quietly offering a refund to device owners who were unable to use the fingerprint reader with Vista 64-bit.

If you were affected by Microsoft's failure to fully support its fingerprint readers, you should request this refund. Follow the instructions at FatWallet to call Microsoft and claim your refund check. Mention that you were unable to use the device with Windows Vista 64-bit. Microsoft will ask for the PID number from the bottom of your fingerprint reader, but will not verify your copy of Windows Vista. Hopefully the expense of paying refund checks to disappointed users will motivate Microsoft and other vendors to fully honor their product support obligations.

133 comments:

AnonymousOct 28, 2009 07:05 AM
works great.. except for one problem.. It only recognizes my account. I have 2 users and use the fingerprint reader to switch betwen desktops. When I login to her desktop, the fingerprint reader still has me as the registered user. Is there some way to add info to the registry so it knows there is a second user?
thanks!
-Ken
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blogfeldOct 28, 2009 08:12 AM
Hi Ken, I haven't tested this out with multiple users myself - thanks for the report. I will try to reproduce the problem this week and will let you know what I find.
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AnonymousOct 28, 2009 01:52 PM
Many many thanks for this, it does sort the problem out of running the microsoft fingerprint scanner in Windows 7 32bit. Well done on some good work.
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blogfeldOct 28, 2009 04:25 PM
Ken, I'm pleased to report that getting multi-user support to work was an easy fix. Just follow the instructions in Step 5 for DPConsol.exe, as you already did for DPAgnt.exe. Then sign in to the additional account(s) and re-run the "Fingerprint Registration Wizard". You can open it by right-clicking the icon in the notification area, if it doesn't come up for you automatically upon login.

I have also updated the post above with this change.
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AnonymousOct 28, 2009 05:49 PM
That worked perfect, thanks again!.
~Ken
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AnonymousOct 29, 2009 01:37 AM
Hey Blogfeld, I have the MS keyboard with the built-in fingerprint reader. Is there anyway I can get the reader to work on Windows 7 64 bit?? Thanks in advance.
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Saulo CasteloOct 29, 2009 02:46 PM
Thanks for the credits!
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blogfeldOct 29, 2009 03:07 PM
I think 64-bit users are out of luck. As far as I know, no one was even able to get the Microsoft Fingerprint Reader (standalone or keyboard/mouse combo) to work in Vista 64-bit.

I suggest 64-bit users (those located in the U.S.) request the refund mentioned at the end of the post.
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rsfriOct 30, 2009 05:00 AM
Thank you very much for this info. I have rheumatoid arthritis and it was very important to get this fingerprint reader working and with this article, it works great!
Thank you again:)
~Russ
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AnonymousOct 31, 2009 12:50 AM
I did all this however I can not register a fingerprint, can you help?
Thanks
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KrisOct 31, 2009 10:10 AM
Thank you so much it works !

anonymous : i couldn't register because i played with the fingerprint reader before launching the assistant.
After a reboot , i directly logged with the kkeyboard and the assistant launchs in the beginning of the session and worked ok ..
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AvramOct 31, 2009 01:47 PM
almost worked up to the point where i was installing the digitalpersona. the problem is i have an hptx2110 with an integrated fingerprint scanner so when it asked me to plug it in i couldn't because it already was.

windows 7 fuzzy logic
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AnonymousOct 31, 2009 02:26 PM
Thanks Blogfeld up to a point. By following your advice I have managed to get the Fingerprint reader to work somewhat. However I can only log on to my own user account when signing in windows 7, but can't when having a website page open that requires me to enter a password. How it should work is when I place the cursor in the afore mentioned password box and place my finger on the reader a box should appear for me to enter the relavent password for the 1st time. When doing this nothing happens with the fingerprint reader almost as if it's not quite set up correctly. I wonder if you could assist me further, Thanks. (Max.B)
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JimNov 2, 2009 02:59 AM
I followed the intructions and it installed fine however is will not register any fingerprints in the registration wizard! Any solutions?
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blogfeldNov 2, 2009 09:05 AM
Max B/Jim, for troubleshooting you'll have to provide some more information:

1. The brand name and model of your fingerprint reader (e.g. Microsoft USB Fingerprint Reader, Microsoft Optical Desktop Keyboard with Fingerprint Reader, HP laptop built-in reader)

2. Did you do a clean install of Windows 7, or upgrade from a previous version? What was the previous version (Vista, XP)?

3. Are you already familiar with the fingerprint reader and software, or is this the first time you're trying it out?

4. If the issue is web browser-related, which browser and version are you using? (Internet Explorer 8, Firefox 3.5, etc.)

If you are having trouble registering fingerprints, first double-check that you've completed Step 5 correctly.
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AvramNov 2, 2009 07:49 PM
2 days leter I figured out how to make it work on my computer (hp TX2110us, a tablet pc with an integrated fingerprint reader and 32 bit vista OS). I beleive this problem is specific to Vista 32 bit systems with integrated fingerprint scanners but either way i hope this is helpful. I did perform all of the above instructions which almost worked up till the digitalpersona pasword manager assumer my fingerprint scanner was an external device and asked me to connect it.

If you already performed the previous procedures you will need to uninstall digital persona password manager first.

I had to reload 2 Vista DigitalPersona files in order.

first download and install"AuthenTec AES1610 Fingerprint Driver". some reason the next driver doesn't install properly if this one isn't already installed

the second is "DigitalPersona Fingerprint Software for Microsoft Windows Vista (32-bit)". if DigitalPersona password manager is still installed this program will fail to properly install.

Afterwards the digital persona password manager installs itself and your fingerprints may be enrolled.

I hope this post may be helpfull and thank you Blogfeld for pointing me in the right direction.
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KevNov 3, 2009 12:03 AM
I cant thank you enough. This may also interest a lot of you: http://www.fatwallet.com/forums/hot-deals/924746/?start=280 - microsoft are dishing out compensation for not supporting their product!
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AnonymousNov 4, 2009 03:44 AM
Hi this is manual not funcionaly for Win 7 build 7600 ultimate. :-(
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AnonymousNov 6, 2009 12:00 PM
Please Help!!
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blogfeldNov 6, 2009 03:32 PM
Fella, you'll need to provide a bit more information to go on. Please start with the checklist I posted a few comments above.
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AnonymousNov 7, 2009 07:53 AM
Thank you very much for this most helpful information. Method one with Ultimate did not work for me. Method two worked like a champ the second time I tried it.

Anonymous: You must follow the directions exactly as written. If you don't do everything exactly as written, it will not work for you. I don't know what went wrong the first time I tried it, the software installed okay, but fingerprints did not register.
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JasonNov 7, 2009 04:38 PM
I am using 7 Ultimate & had to use the 3b instructions because PCA kept poping up. Also in step 4 "Run this program in compatibility mode for", I have three different options for Vista. (Windows Vista, Windows Vista Service Pack 1 & Vista Service Pack 2). Which one should I be choosing? I tried Windows Vista & Windows Vista Service Pack 2, in which both worked, but I was unable to register any finger prints. I uninstalled it & will try again from scratch. I did notice after uninstalling it & rebooting that the driver is still installed under the device manager. Maybe now the program will properly install.
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JasonNov 7, 2009 04:52 PM
Still cannot register any finger prints. Software is installed, finger print reader is lit up, but it will not register any finger prints. Any sugestions? Thanks.
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JasonNov 7, 2009 05:24 PM
Ok, got it working. Instead of the "Show settings for all users" box, I had to select "Change Settings for all users". My mistake, I should have known. I also selected Windows Vista (no service pack) as written in the instructions above. Thanks for posting these instructions, I was looking all over the internet & knew there had to be a way :)
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Fernando SchepsNov 8, 2009 06:43 AM
Men, this is a great tutorial, very simple, well explained and the end result is: IT WORKS GREAT!!!
Thanks a lot, I will post your link on my blog so people can solve this problem as I did! :)
Maybe people could get a shortcut by just installing from the MSI file we all guys already modified with Orca :) I will test a shortcut on my laptop wich also has a fingerprint reader, thanks!
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blogfeldNov 8, 2009 02:39 PM
I have simplified the post to remove Step 3a, based on feedback. The former Step 3b is now just Step 3.

Step 3a previously suggested using the method on this page to disable Program Compatibility Assistant:

http://www.howtogeek.com/howto/4161/disable-program-compatibility-assistant-in-windows-7-and-vista/

I was unable to try that method myself because I have a different edition of Windows 7, but multiple users reported that it didn't work.
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ValeNov 10, 2009 01:20 PM
i have a problem.."to enable the fingerprint reader you must plug the usb connector into your computer's rectangular usb port now"
what should i do?what should i connect?my fingerprint reader is integrated..i have a notebook HP, i had vista 32 bit and i made a clean installation of Seven 32 bit, not an upgrade
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AnonymousNov 10, 2009 02:54 PM
It worked perfect.. thank´s and... great job
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babisNov 13, 2009 01:25 PM
everything went ok,finger print lights up...but as someone else,i cant register finger print,it always gets the (?) on the icon when trying to register.I am using the micorsoft keyboard with finger print reader.
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blogfeldNov 14, 2009 03:45 PM
Vale, these instructions are not for HP notebook integrated fingerprint readers. Sorry.

babis, for further assistance, please answer the checklist of questions I posted in a comment above:

http://www.blogfeld.com/2009/10/microsoft-fingerprint-reader-windows-7.html?showComment=1257181537551#c3063324050671642695
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AnonymousNov 14, 2009 09:25 PM
Just wanted to say thanks... this helped a lot.

I can't believe Microsoft refuses to support their own products. I really like the fingerprint reader too. It works so well. I wish they would
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AnonymousNov 16, 2009 02:55 PM
Works lika a charm !!!

Thank you very much...

Greetings from Belgium !
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AnonymousNov 16, 2009 10:10 PM
I'm getting a '?' in the Fingerprint reader system tray icon when I try to register my fingerprints (not able to successfully get the 4 scans completed)
1. The brand name and model of your fingerprint reader - Microsoft USB Fingerprint Reader
2. Did you do a clean install of Windows 7 - Yes 32bit.
3. Are you already familiar with the fingerprint reader and software - Yes under Vista 32bit
..first double-check that you've completed Step 5 correctly - verifed.
Any Ideas. Thanks though for getting me this far. Jim.
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AnonymousNov 17, 2009 11:22 AM
I did have the same problem. Will not able to successfully get the 4 scans completed. I uninstall and reinstall again and it works. I think the 1er time I try to register before making the post installation changes. It works great. Thanks. I also call microsoft and they are sending me the check. I hope and don't have to mail the reader now that it works.
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danaNov 17, 2009 12:09 PM
Any idea as to what is incompatable? followed your instructions and i'm glowing red once again! Love the ORCA part keeping that for later mis-use ;)
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AnonymousNov 21, 2009 09:14 AM
thanks a ton... I was missing orca part...
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AnonymousNov 22, 2009 01:31 PM
thnx worked perfectly.
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DantesNov 23, 2009 08:40 AM
It works again in Windows 7, great!
But the quick-links I set can't take me to the target web pages.
Any help, thanks?
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GraemeNov 24, 2009 02:33 PM
You don't have to be a cynic to draw the conclusion of planned obsolescence. Just go to the digital persona website and try to find any info about this product, which they produced in the first place. That said, I no longer feel as cheated by micro$oft. Might even upgrade windoze now that my f/print reader will work with it...
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AnonymousNov 24, 2009 04:21 PM
Following the instructions did not work the 1st time, but uninstalling, reinstalling, and working through the steps again worked. I now have a working device AND a cheque coming in the mail from MS. Jim
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AnonymousNov 26, 2009 11:49 PM
Perfect !! Thanks a lot !!!
On Windows 7 Intégrale Edition (French).
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AnonymousNov 27, 2009 12:32 PM
Hey,
Boy, I must be pretty laim. It all goes well til I get to step 4, Then cant find the modified file. Was really hopping this would work for me, as I have gotten in the habit of real long passwords for security reasons.
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AnonymousNov 29, 2009 11:26 PM
Hi there,

First... thank you very much for your time!

I completed steps 1 through 3.4 however when I attempt to open the modified .msi file I receive an error message "Installation cannot continue due to the following problem(s): - Windows XP 32 bit or Windows Vista 32 bit is required". Forgive me if I have misunderstood but can this not be achieved with windows 7 64 bit?

Thank you again for your time!

-JB
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AnonymousNov 30, 2009 04:33 PM
Excellent step by step!! I can use my FP to log into windows 7 but it does not work with Explorer 8. Have you tested it with Explorer 8?
thanks
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FlucaDec 1, 2009 06:51 PM
To those unable to log on to sites and the like with Digital Persona, you should make sure that:

- Dphost.exe (located in the digital persona/bin folder) is being loaded as a service;

- DPagent.exe is being loaded at windows startup (put it in the windows startup file, if all else fails).

Also, I'd like to thank a hole bunch to this blog, for finding this solution. It sure helped a lot!

Fluca
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AnonymousDec 2, 2009 09:31 PM
i had the same problem where it would not register a finger print. i clicked on the hand, right index finger and it brought me to another screen. it prompts you to scan your right finger 4 times then it registered. did the same with the left index finger worked fine, allowed the install to complete and was able to use in IE8.
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luckyDec 6, 2009 01:50 AM
Hello,

Thank you, it works!
I just want to know if i can share this post on my blog, by translating it in french, because i think it can be very useful.

thanks
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blogfeldDec 6, 2009 09:19 AM
Hi lucky, you are welcome to share a translation of this post, but please provide a link back to the original article. Thanks.
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luckyDec 7, 2009 08:39 AM
@Blogfeld: Ok, no problems! Thank you ;-)
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tonyDec 14, 2009 05:33 PM
I hope this will work fine with me. i haven't tested it yet, My OS before was XP and have an upgrade with windows 7 32 bit. TIA to the blogger..
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WayneDec 19, 2009 12:26 PM
Remember to contact Microsoft and ask for a refund. I got my $39.95 check today. (It's not that it won't work, just that they refuse to support it.).
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PeterDec 20, 2009 08:11 AM
Hey blogfeld,
had the similar problem on installing DPPM201 under brand new Windows7(32bit), changed from XP to Win7.
Hardware is the desktop MS keyboard with built-in fingerprint reader, used for certain years now - won't like to throw it to the basket.
Following your excellent description, is comes out immediately with the proper function - guess I owe you a bottle of German dark beer for that unbelievable help on stuff sold from our big M$...
Seasons Greetings from Germany,
Peter
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Paulo SantosDec 22, 2009 08:26 PM
Pingback from PJonDevelopment.

Thanks for this post, I've created an MSI that will do all the steps while installing the driver and software for the Microsoft Fingerprint Reader.

It can be found at my site: http://pjondevelopment.50webs.com/blog/2009/12/installing-microsoft-fingerprint-reader.html
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AnonymousDec 24, 2009 07:00 AM
Thanks man
You shpuld get a trophy for being the first one solve this problem.
I'll try it now...
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AnonymousDec 24, 2009 07:41 AM
Hi,
DigitalPersona Personal 4 works with Win 7:
http://www.digitalpersona.com/Content.aspx?id=1200
Someone know if Microsoft Fingerprint Reader, works with this version?
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AnonymousDec 27, 2009 08:04 AM
Did install Paulo Santos "new" MSI package and it works fine.
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AnonymousDec 28, 2009 05:14 PM
Hi,
I've followed your instructions exactly and everything seems to install fine. The problem is when I touch the sensor, I get a User Consol pop up saying "catastrophic failure" and a DPConsol window saying "DPConsol module has stopped working".
I have a Microsoft Keyboard with Fingerprint reader, Windows 7 (7600) clean install. I've used the keyboard with a previous intall of Vista.
Any help would be greatly appreciated.

Aj
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MarkusJan 2, 2010 10:55 PM
I have run everything as instructed but when I try to register a finger it just gives you the beep that it didn't work. I have tried many times same thing. Any Ideas.

Best Regards
Mark
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AnonymousJan 3, 2010 08:24 AM
Works like a champ in Win7!...Thanks!
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AnonymousJan 6, 2010 10:53 AM
Hello All: Well i went over this time and time again, and when it comes to regs, a print wont go any further, and i did it step by step many time, and other ideas to try??

Jeremy
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AnonymousJan 7, 2010 12:07 AM
Excellent!
Thanks for that. Was quite desperate for some time because I like the convenience of the sensor for logins.
Just wanted to tell you that the step-by-step worked as described and without hitch on:
-) german Win 7 Professional 32 bit
-) with german "DPPM_201ger"
-) use in ie8
could not verify Win-login functonality because I do not use it

thanks again!!!
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Jim (JR)Jan 8, 2010 10:43 AM
Feedback:

I tried this on the Windows 7 (RTM download from TechNet) and with the exception of two minor glitches:
(a) It required one extra reboot.
(b) Upon reboot I get a compatibility dialog. I select "run" and "don't bother me again" and all appears to be well - at least as far as registering fingers goes!

I would like permission to re-publish your article (full credit and link-back, of course!) on my own blog at http://qatechtips.blogspot.com

This fix ranks right up there on the "Jim H's, Hot Smokin' Weapon!" scale.

Re: Why M$ won't support Fingerprint reader on 7.

I had a nice long talk with the folks at Supplemental Product Support and, (doing a bit of reading between the lines), the cause comes down to one thing - money.

Just in case you don't know - the Microsoft Fingerprint Reader isn't *REALLY* Microsoft's fingerprint reader - it's Digital Persona's fingerprint reader, licensed by and rebranded for Microsoft.

I suspect that Digital Persona wanted a broader market exposure - so they contracted with M$ to license their product.

I also suspect that - within certain limits - it did well and now Digital Persona has their own line of "personal" fingerprint readers - almost *EXACTLY* like the M$ ones. Except instead of $40 each, they retail for $80 apiece.

I also suspect - from what Microsoft said in their early articles - that they expected to be able to license this for both Vista and 7. (Originally it was not even available for Vista!)

Something broke-down between them - maybe D.P. wanted their market back and "offered" to license it for insane money - which M$ rightly refused, or M$ wanted to eat D.P.'s lunch, which D.P. rightly refused.

The bottom line is that M$ cannot and does not re-license D.P.'s stuff any further than Vista 32. And I suspect that the ONLY reason that happened is because there was a prior agreement when D.P. walked away, and M$ was gonna take 'em to court and sue their socks off.

Note that I don't know that *any* of this is absolute fact, but my suspicions strongly favor it.

What say ye?

Jim
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blogfeldJan 9, 2010 05:28 PM
Hi Jim, thanks for the feedback. You are more than welcome to post a link or excerpt of these instructions elsewhere, but please do not republish them in their entirety.

I think that your suspicions about the Microsoft / DigitalPersona relationship are probably spot on. Certainly MS could have obtained new versions of the driver from DP, but chose instead to pay refunds instead for unknown business, financial or inter-company political reasons.

Cheers
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AnonymousJan 10, 2010 01:34 PM
MS USB Keyboard with Fingerprint Reader

Clean install of Windows 7 Ultimate

Yes, familiar with the fingerprint reader & software. Had done an upgrade from Vista w/SP2 and reader worked before the clean install.

Red scanner light is working but will not allow me to register fingerprints. Get a question mark in the right hand corner of the desktop.
Have uninstalled and reinstalled same problem.

Will be asking MS for a refund...

Any suggestion would be helpful.

Dan
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ScottJan 21, 2010 12:05 PM
Haven't see this problem posted here yet. Everything works as expected except I am unable to logon to my account with the fingerprint reader (using the Microsoft standalone version with Windows 7 Pro). Fingerprints are registerd with no issues and all is up and running, but when I restart (or shut down), the fingerprint reader light comes on once Windows boots, but when I touch it, I'm told it's a "bad login" or "bad password" and it won't let me login. Any ideas?
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MattJan 22, 2010 05:46 PM
I am having the same problems as Vale is. I have the Microsoft Fingerprint Reader USB running on Windows 7 Home Premium 32-bit on a clean install. I have used this software previously in XP Pro and XP Home. During the install process (and I have used both the Orca method and the installer from Saulo), my fingerprint reader is plugged in as advised. However, it stops about 3/4 of the way through the installation telling me to plug in my reader to the USB port at this time. My USB ports work, and I have tested the reader on another PC. The reader light is lit up when I plug it in as well. However, no manner of plugging, unplugging, uninstall/reinstall will recognize this reader. What should I do?
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GrantJan 24, 2010 03:14 PM
fingerprint reader works for everything, and it always recognizes me, except whenever i try to logon to widnows at the logon screen, it says cannot logon: unkown user name or bad password, whenever i scan my finger, i tried reinstalling and making sure i typed the right password in but it still doesnt work.
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KewiinGJan 25, 2010 05:25 PM
Ok i have the problem as many other have..

I folloed the step's exactly as it is said, rebooted twise and when im going to register my fingerprints its just a questionmark.

1. Microsoft USB Fingerprint Reader

2. Clean install of Windows 7

3. I had it on Windows XP Home Edition 32bit so i know how to use the software.

4. I dont need the fingerprint reader for web using.

Plz help!

Thx
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pcedprJan 28, 2010 11:03 AM
Great! Installed on Windows 7 RC 7100 following you steps exactly as described. Thanxs!
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AnonymousJan 28, 2010 01:26 PM
THANk u veryyy muchhhh!!!!
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AnonymousFeb 4, 2010 04:46 AM
Grazie, grazie, grazie.

Fausto - Italia
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AnonymousFeb 11, 2010 12:44 PM
well i have dv5 lap top from hp and my previous operating system is windows vista premium with amd turion x2 64..but it says in my welcome center was a 32 bit operating system and im confusing myself from the 64 that was written below my processors type..when i installed windows 7 professional my digital fingerprint which used to work with my win premuim doesnt work anymore..so luckily i found your solutions are followed them carefully except for one thing in step 4...i couldnt find the c:programfiles/digitalpersona/bin ...i mean the dpagent.exe i only see WBF in my bin..i really need help and looking forward to your reply thnx...
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AnonymousFeb 15, 2010 08:49 AM
This explanation is brilliant and very helpful. Thanks a lot and many greetings from switzerland.
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AnonymousFeb 15, 2010 03:22 PM
Thanks a lot.

Paulo - Brazil
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AnonymousFeb 22, 2010 12:59 PM
Thanks Blogfeld!

I missed one of the DLLs when I changed the properties in the Bin folder, which meant that the reader lit up, but I couldn't register fingerprints.

Went back and read the intrsuctions properly, took my time and spotted my mistake! All works perfectly now. Shame I can't claim the $40 rebate as I live in the UK.

Thanks Again!
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AnonymousFeb 24, 2010 02:33 PM
Has anyone got the reader to work for Firefox 3.6?
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pcedprMar 2, 2010 04:06 PM
Yeap! Got it working with firefox 3.6 and win7 rtm 7600 ultimate.
check: https://addons.mozilla.org/en-US/firefox/addon/3871#reviews or http://amews.net/products/fingerfox/download/
Choose the latest beta version and follow the guide. It Works!
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AnonymousMar 7, 2010 08:35 PM
blogfeld! you're amazing.!! Worked like a charm.!
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AnonymousMar 8, 2010 10:32 AM
I cant get this working i use Win7HomePremium and i did the steps exactly as you said but i get an error wiht "DPConsol" saying "catastropic failure"
Any ideas?
Thanks in advance

-xXHybridzXx
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AnonymousMar 8, 2010 04:14 PM
Thank you so much. There were passwords I just could not remember and you help in restoring them and this program. You are the GREATEST.
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AnonymousMar 17, 2010 12:21 PM
Just wanted to drop you a line to thank you for the explanation regarding the Microsoft Fingerprint Reader - awsome!
Not only it works, but - remarkably for IT tips and explanations - you wrote a beautiful piece, well-organized, clear and complete.
Looking forward to finding more gems on your blog in the future.
Again, many thanks.
I
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AnonymousApr 6, 2010 02:39 PM
Hi,
Thanks a lot! Great instructions.
Worked like a charm!

Arno - NL
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JaminApr 9, 2010 10:32 PM
Here's an interesting proposition. Below is a link to DigitalPersona 4.0 fingerprint reader software. I was able to successfully install it on Vista x64 and it says it will work on 7 too. It won't work with my keyboard fingerprint reader though or I'd be jumping for joy and let you all know. Maybe something simple could be done to get the software to recognize the older hardware. Just a thought :-)

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-72127-1&lc=en&dlc=en&cc=us&lang=en&os=2100&product=3772041

-jamin
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AnonymousApr 14, 2010 10:06 AM
Hi i Have a problem with two things. First when i put my finger on the scanner the menu pops up i click on it the sight i wont and the IE8 opens but in the search box it says DigitalPersona instead of You Tub or eBay if i go to the sight i can put my finger on the scanner and my pass word goes in. Second if i reboot my computer my saner dose not work the red light blinks when i put my finger on it but nothing happens Thanks Joe
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AnonymousApr 17, 2010 09:32 PM
is there any possibility to find any driver for the microsoft fingerprint for windows 7 (64)??
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AnonymousApr 20, 2010 12:15 AM
I followed your instructions and it works perfectly now with Windows 7 - thanks.
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CrenshawApr 30, 2010 04:02 AM
thanks for the instructions but now, how do you remove it completely, i uninstalled the software but it keeps requesting me for a fingerprint eevrytime i log on
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AnonymousMay 2, 2010 08:43 PM
hey, i have an HP Laptop with a fingerprint reader built into it, but when it says plug the usb cable it doesn't realize that i already have a reader. is there a way to deal with this?
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makMay 5, 2010 06:17 AM
Hi , it was really much appreciated and it was awesome and the fingerprint is working good. IS THERE ANY SOLUTION TO SORT OUT THE PROBLEM OF SAME KIND, I.E., TO USE IN-BUILT FINGERPRINT READER IN hp dv2701tu....
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DustyMay 8, 2010 06:09 PM
people not being anle to register prints.. make sure permissions and compatibility for "DpHost.exe" is set.... i missed that one :) after setting it, rebooting... it worked
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Oke SetiawanMay 12, 2010 11:35 PM
wowwww... you're very nice...
it works...
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AnonymousMay 25, 2010 07:27 PM
Worked Like a charm. Thanks for the write-up!
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JoeMay 27, 2010 04:28 PM
On the Microsoft fingerprint mouse, Win 7 32 bit new installation,I am getting closer. When I install from the modified program I get an error message of: Error 2356 could not locate cabinet in stream: DATA1.CAB. Then I have to stop the install. Because it doesn't install, I never make it to step 4.
Any ideas?
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HonchoMay 30, 2010 04:44 AM
OutStanding work m8 very well done and shame on you M$ for not syuporting your own products but hey what do you exspect from them eh cheers again from UK
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AnuJun 7, 2010 06:35 AM
Hi,
I just install what you mention over there. now my fingerprint reader is working and its indicating red light,but when i tried to register my self it won't scan it and its giving question mark on right side bottom corner.pls help me
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AnonymousJun 22, 2010 11:29 AM
it funksioniert super bit to a point where satellite stations windows live messenger or skype funksioniert not know what to mchen SO ES FUNKSIONIERT
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AnonymousJun 24, 2010 11:15 AM
It worked me (same method that I was told use to make my old HP Scanjet 2200 to work actually), so I can log on in W7 but only if I was completely out. If I locked or wake up from sleep, it won't recognize my finger prints. I suspect that it has to do with credentials that I don't know how to manage.
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braianJul 21, 2010 02:56 PM
good morning:
I comment, install a digital perfection the 2.0 person as they say the steps, but when I enter the program
to register my fingerprints did not detect any fingerprint reader and I get a sign at the bottom right with a question mark.

here is a picture:

http://img52.imageshack.us/img52/6972/errorlector.jpg

I would be very helpful if you tell me how to solve the problem
from MIL and thanks!

my email is: ayudin_1@hotmail.com
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CrundyJul 22, 2010 09:01 AM
I tried to run the installer on my 64-bit machine (which has 32 bit Win7 installed, don't ask) and got the installer error "Installation cannot continue due to the following problem(s): - Windows XP 32 bit or Windows Vista 32 bit is required". So I fired up Orca again, and went to CustomAction > MsiCheckConditions and changed its name to "Dummy MsiCheckConditions" to disable all the install checks and it worked. Perhaps this will work on 64-bit machines as well?

Thanks for the tutorial. Must buy you a beer some time.
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BRAIANJul 26, 2010 09:42 AM
good morning:
I have a consulate on the fingerprint reader (fringerprint) from microsoft in windows 7:

I comment, install DIGITALPERSONA 2.0 to perfection but when I enter the program
to register my fingerprints did not detect any fingerprint reader and I get a little sign at the bottom right with a question mark.
here is a picture of the error:

http://img29.imageshack.us/img29/6972/errorlector.jpg

I would be very helpful if you tell me how to solve the problem
from MIL and thanks!

my email is: ayudin_1@hotmail.com
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AnonymousAug 9, 2010 11:20 PM
I do all like in article and Finger registration process work great! But after reboot logon screen by Fingerprint wasn't work? I can login only with my password.
My PC is member of microsoft domain system (AD).
Is any ideas?
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AnonymousAug 17, 2010 02:08 AM
To keep this article well alive in 2010! My HIGH recomendations for this SUPER explanatory of the work around on Fingerprint Reader in Win7!

GREAT JOB. Works PERFECT!

many, many, many Thanks.
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DaniAug 31, 2010 08:07 AM
Sehr interessante Informationen, vielen Dank dafür. Gruß Dani
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AnonymousSep 16, 2010 07:23 PM
First, thank you so much for the clear explanation.
I will try your solution next week.
But as I discover that one of the pages you acknowledge is taken out of air, I just make a copy of your entire solution and downloaded both programs you mention. I can't thrust in Microsoft
I hope your blog isn't taken out too as I intent to return again to it in future.
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Ponteio Bar ShowSep 28, 2010 11:39 AM
Now go back to the installer and click the Finish button. The installer will ask you to restart your computer, go ahead and allow it to restart Windows.

this image appears:
http://img413.imageshack.us/img413/5944/semttulo1kg.png

and does not advance, how?
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MikeOct 28, 2010 06:40 AM
THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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DirkNov 1, 2010 06:16 AM
I ordered Windows 7 family pack just a day ago. I find out that DP does not work in W7. Thank you for your solutions to make it work in W7. ;-)
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AnonymousNov 7, 2010 02:54 PM
Thank you for the information regarding the Microsoft Fingerprint Reader. Tried in vain to get it to work until I read yoor very clear instructios. Well Done !!
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OllyDec 2, 2010 01:36 PM
-----ALERT------
FIX FOR X64 USERS
THIS COMES IN THE FORM OF DIGITAL PERSONA SOFTWARE FROM HP

THIS SOFTWARE IS FOR VISTA AND WINDOWS7 (ANY FLAVOURS) 64 BIT

I SCORED THE NET AND FINALLY FOUND THIS

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-72127-1
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AnonymousDec 8, 2010 03:04 PM
Thanks a lot - there is not more to say.

Best regards from Lünen/Germany
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AnonymousJan 9, 2011 03:20 PM
hi!

Is the Windows 7 logon is working with Microsoft Fingerprint Reader?

Comments above say that there will be errors.

BUT: There is video on YouTube
http://www.youtube.com/watch?v=FvqP-nQs2Wg

Is that the cheat? How one gets Windows Login to work? (I have not tried).
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AnonymousJan 15, 2011 09:49 AM
Thank you guy, your tutorial is perfect!

Working perfect in Windows 7 Home Basic!

Happy New Year,

Ricardo - Brazil
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AnonymousFeb 5, 2011 05:38 AM
Re-installation is complete following your guidance and the reader works perfectly.
I’m truly amazed how you thought your way round the process, it was a minefield to me and I was about to bin the reader, installation disc and instruction book in frustration.
I’m so thankful I stumbled across your website.
Stu. UK.
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AnonymousMar 10, 2011 02:42 PM
hi i followed the steps but i have a problem, it register the fingerprint but when im on a website n put my finger on th finger reader doesnt read it only works to log in to my computer account, please help
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AnonymousMar 22, 2011 10:42 AM
Hi. Do you have a solution for Windows 7 - 64 bits? Thanks.
Sérgio - Brazil
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AnonymousApr 13, 2011 12:35 AM
The same on my W7Pro32. Log-on works but websites nothing. Maybe something to do with Explorer 9
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AnonymousApr 22, 2011 04:55 AM
Just wanted to say a huge thanks. Seams to be working perfectly. Wish Microsoft were as helpful as you.
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AnonymousMay 16, 2011 07:41 AM
Many thanks, useful and easy post.
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JohanJun 21, 2011 12:30 PM
This made my day! I hadn't touched the deamned device since i upgraded to W7 a year ago. Today i found your blog and the solution. Absolutely great!
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youngbudJul 11, 2011 10:08 PM
How do i Fix Error 2356
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AnonymousAug 13, 2011 12:20 PM
How can i fix error 2356 it is saying it cannot locate data1.cab.
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AnonymousAug 17, 2011 11:35 PM
has anyone found the solution for windows 7 64 bit?
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RCAug 20, 2011 07:18 PM
well i know I'm a little behind times, but nevertheless...fingerprint reader keyboard is working just great for logging on to the computer but the logon manager doesn't work still. I get the error msg "The Password Manager Agent is not currently active. Please log off and back on again to correct this." Tried that, still doesn't work so I'm having a little difficulty in using the fingerprint reader for website logons. Any ideas? Other than this this was a superb article!
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nwAug 30, 2011 09:41 AM
Wow, thank you very much! It works!

I have a question: I'm from Germany. Can I translate the tutorial and publish it on my blog? It would be help the users, who didn't speak English. It would be very nice ;-) Of course, I also write, that the tutorial from you is and that I've only translatet it. With link.

Thanky u for answer
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OneHitAug 31, 2011 10:12 PM
For those of you posting all of these obscure issues, follow my recommendations below and 99% of you will be fixed up:

1. READ the ENTIRE instructions;

2. re-install windows.....50% of you are having issues caused by various malware;

3. CLEAN the readers' surface with a 50%-or-less solution of isopropyl alcohol and wash your hands.

And don't get indignant about the RTFM part; if both your OS AND your hands are clean, you just need to work on your reading comprehension.
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blogfeldSep 1, 2011 08:24 AM
@nw - Übersetzung gerne erlaubt mit Verlinkung zum Original.
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nwSep 10, 2011 02:56 AM
@blogfeld

Danke, werde ich machen ;-D
(Thank you, I will do it)

Sprechen Sie auch deutsch? =)
(Do you speak German, too?)

Darf ich die Bildere eigentlich auch verwenden?
(Can I use the pictures, too?)

Der Beitrag kann dann unter niggonet.de.vu angesehen werden.
(You can see the article when it is finished under niggonet.de.vu)
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blogfeldSep 11, 2011 03:50 PM
@nw - Ja, Bilder gehen auch. Ich kann schon Deutsch, habe aber keine Zeit zum übersetzen, also danke dafür.
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AnonymousSep 21, 2011 06:49 PM
Anyone get an invalid password after putting in your windows password when you run the fingerprint manager for the first time? Even though the password is right?
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AnonymousOct 21, 2011 10:12 AM
I used the guide lines by line and it worked perfectly for me, nothing more nothing less, the guide is absolutely perfect and I have my Fingerprint Keyboard working now. Thank you Thank you thank you. I cant believe I just accepted the Microsoft compatibility message without googling for it.

Thanks again
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AnonymousNov 10, 2011 07:46 PM
Awesome, thanks for sharing this!
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AnonymousNov 13, 2011 02:54 PM
@blogfeld Is there anyway I could use this on say an integrated FPR... Please let me know
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DanielDec 7, 2011 06:39 AM
Thank you very much, this solution works great!!
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